Cancellation policy

Purchase Options & Cancellation Policy — PerryNutrition.co.uk

Last Updated: January 2026

This policy explains how purchases, subscriptions, and cancellations are handled at Perry Nutrition.

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1. PURCHASE OPTIONS

We offer the following purchase methods:

One-Time Purchases

Customers may place standard one-off orders without any ongoing commitment.

Payment is taken at checkout and orders are processed for dispatch once confirmed.

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Subscription Purchases (If Available)

If subscription options are offered:
    •    Products will be delivered automatically at the frequency selected
    •    Payment will be taken automatically before each shipment
    •    Subscription details will be visible in your customer account or confirmation email

You may pause, modify, or cancel subscriptions at any time before the next billing cycle.

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2. ORDER CONFIRMATION

Once your order is placed:
    •    You will receive an email confirmation
    •    Your order will enter processing status
    •    Changes may not be possible once packing begins

If you do not receive confirmation, please contact info@perrynutrition.co.uk.

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3. CANCELLATION OF ONE-TIME ORDERS

You may request cancellation of a one-time order before it has been dispatched.

To cancel:

Email info@perrynutrition.co.uk with:
    •    Order number
    •    Full name
    •    Email used at checkout

If the order has already been shipped, cancellation will no longer be possible and the order will be treated under our Returns & Refunds Policy.

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4. SUBSCRIPTION CANCELLATIONS (IF APPLICABLE)

Subscriptions may be cancelled:
    •    At any time through your customer account
    •    Or by contacting customer support

To avoid being charged for the next delivery, cancellation must be completed before the next scheduled billing date.

Once a subscription order has been processed or dispatched, it cannot be cancelled and is non-refundable.

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5. RIGHT TO CANCEL — DIGITAL SERVICES (IF APPLICABLE)

If digital products or downloads are offered:
    •    Cancellation rights end once the download or access begins
    •    By purchasing digital products, you agree to immediate access and waive cancellation rights

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6. FAILED PAYMENTS

If a payment fails:
    •    Subscription deliveries may be paused
    •    We may retry payment automatically
    •    Access to subscription benefits may be temporarily restricted

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7. FRAUD PREVENTION

We reserve the right to:
    •    Cancel orders suspected of fraudulent activity
    •    Request additional verification
    •    Refuse service where misuse is identified

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8. CONTACT INFORMATION

For purchase or cancellation enquiries:

📧 info@perrynutrition.co.uk
🌐 www.perrynutrition.co.uk

We aim to respond within 1 business day.