Shipping policy

Shipping Policy — PerryNutrition.co.uk

Last Updated: January 2026

At Perry Nutrition, we aim to deliver your order quickly and safely. This policy explains our shipping process and delivery expectations.

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1. ORDER PROCESSING TIMES
    •    Orders are processed within 1–2 business days (Monday to Friday, excluding UK public holidays).
    •    Orders placed after 2pm may be processed the following business day.
    •    During busy periods or promotions, processing times may be slightly longer.

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2. SHIPPING METHODS

We use reliable courier and postal services to ensure safe delivery.

Typical delivery options include:
    •    Standard UK Delivery: 2–4 business days
    •    Express Delivery (if available): 1–2 business days

Delivery times begin once your order has been dispatched.

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3. SHIPPING COSTS

Shipping fees are calculated at checkout and displayed before payment.

We may offer:
    •    Free shipping promotions
    •    Discounted shipping rates on selected orders

All applicable charges will be clearly shown before checkout completion.

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4. TRACKING YOUR ORDER

Where available, tracking information will be sent via email once your order has been dispatched.

Please allow up to 24 hours for tracking updates to become active.

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5. DELIVERY ADDRESS RESPONSIBILITY

Please ensure your delivery address is entered correctly at checkout.

Perry Nutrition is not responsible for:
    •    Delays caused by incorrect address details
    •    Failed deliveries due to inaccessible properties
    •    Parcels marked as delivered by the courier

If an order is returned due to address errors, reshipping fees may apply.

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6. LOST OR DELAYED PARCELS

If your order has not arrived within the expected timeframe:

Please contact us at info@perrynutrition.co.uk with your order number.

We will investigate with the courier and provide a resolution where appropriate.

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7. DAMAGED DELIVERIES

If your parcel arrives damaged:
    •    Notify us within 48 hours of delivery
    •    Provide photos of the packaging and contents

We will assess and arrange a refund or replacement where applicable.

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8. INTERNATIONAL SHIPPING (IF APPLICABLE)

If international shipping is available:
    •    Delivery times vary by destination
    •    Customs duties, taxes, and import fees are the responsibility of the customer
    •    We are not responsible for customs delays or refused shipments

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9. WEATHER & UNFORESEEN DELAYS

Delivery times are estimates and may be affected by:
    •    Severe weather
    •    Courier disruptions
    •    Peak seasonal demand
    •    Events beyond our control

We appreciate your patience in these situations.

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10. CONTACT INFORMATION

For shipping enquiries:

📧 info@perrynutrition.co.uk
🌐 www.perrynutrition.co.uk

We aim to respond within 1 business day.